> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gradial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mentions

> Type @ anywhere in Gradial to reference teammates, workspaces, tasks, integrations, and more — giving Grady structured context and keeping collaboration in the editor.

Gradial's global mention system lets users type **@** in any rich text surface — chat, tasks, artifact comments, and skills — to insert a durable, clickable reference to a person or platform entity. Reviews happen in context, Grady receives mention context automatically, and handoffs that used to require a Slack loop can happen in a single prompt.

<Info>
  Mentions must be explicitly enabled for your organization. Contact your Gradial team to get access.
</Info>

***

## What You Can Mention

The **@** picker searches across seven entity types:

| Entity           | What it references                                                        |
| ---------------- | ------------------------------------------------------------------------- |
| **People**       | Teammates in your Gradial organization                                    |
| **Workspaces**   | Project workspaces in Gradial                                             |
| **Tasks**        | Existing tasks — useful for reusing structure or passing context to Grady |
| **Integrations** | Connected systems like AEM, Marketo, or Salesforce Marketing Cloud        |
| **Environments** | Specific environment configurations within an integration                 |
| **Rules**        | Org-level rules governing agent behavior                                  |
| **Skills**       | Reusable agent skill definitions                                          |

***

## How It Works

### Typing a mention

Type **@** anywhere in a supported surface to open the picker. Start typing to filter by name — results are grouped by entity type. Use arrow keys to navigate, Enter or Tab to select, and Escape to dismiss.

When you open the picker with no query, your **recently used entities** appear first so you don't have to retype common references.

### How mentions look

Mentions render as **rich interactive pills** — styled badges with entity icons and links. They are not plain blue text. Deep-links for environments and integrations open inline.

### How mentions stay accurate

Mentions reference entities by their **internal ID**, not their display name. If someone renames a workspace or task, the mention label updates automatically at render time — the link stays intact.

### Grady context hydration

When you mention a task, workspace, or integration in a task request, Grady **automatically receives that entity's structured context** before it starts working. You don't need to paste URLs or re-explain what you're referring to.

***

## Use Cases

### Collaboration

Mentions make Gradial the place where review, approval, and handoffs happen in context — without forcing anyone to copy task links into Slack.

**Ask for review or approval**

> *"@Maya please review the updated hero copy on @Nordstrom Holiday Campaign Page before launch."*

The reviewer is pulled into the exact work item with the page and task context already attached.

**Debug with a teammate**

> *"@Alex, can you help debug why this task failed? It looks like the AEM update succeeded but the email asset did not refresh. It's using @AEM Sandbox integration."*

The person, task, and failure context are all connected in one place — no separate "send me the task link" loop.

**Pull the right people into a workflow**

> *"Bring @Maya, @Priya, and @Jordan into @Nordstrom Holiday Campaign Launch. Maya should review visuals, Priya should approve copy, and Jordan should give final launch approval."*

Cross-functional handoffs become explicit without a separate coordination thread.

***

### Execution Context

Mentions tell Grady what prior work, decisions, chats, or tasks should guide the next piece of work.

**Use a task as source-of-truth guidance**

> *"Use @Nordstrom Holiday Campaign Guidance for every follow-up task in this campaign. Make sure product images are not repeated, sale language stays consistent, and CTAs match the campaign pattern."*

Campaign-level consistency without repeating the same guidance in every prompt.

**Reference a task as a content pattern**

> *"Reference @Anniversary Sale Page Task and create a new page that follows the same structure for the Kids campaign."*

Grady reuses a proven structure instead of starting from scratch.

**Carry forward decisions from a chat**

> *"Before making changes, read @Q4 Launch Planning Chat and preserve the decisions about image rotation, headline tone, and CTA placement."*

Decisions made in prior conversations become reusable execution context.

***

### Governance

Mentions make brand, legal, compliance, and policy requirements explicit at the moment of work.

**Apply rules directly in the prompt**

> *"Rewrite this email using @FINRA Copy Rules and @No Guaranteed Returns Rule."*

The right constraints go in the prompt — reducing back-and-forth review cycles.

**Convert feedback into governed changes**

> *"Address @Priya's feedback on @Holiday Landing Page Review, but make sure all changes still follow @Premium Brand Voice Rules."*

Feedback loops stay grounded in the right rules, not just individual preferences.

***

### Systems

Mentions tell Grady which connected systems, integrations, or operating environments to inspect or act through.

**Use an environment as an operating bundle**

> *"Use @North America Campaign Ops and @Launch QA Skill to prepare this campaign for publishing."*

The environment tells Grady which connected systems are relevant for the work.

**Debug across a system bundle**

> *"Within @Campaign Ops Environment, check whether the lead routing issue is coming from the CMS form, @Marketo, or the ticket workflow."*

The environment provides the system map; individual integration mentions narrow the investigation.

**Prepare a campaign across connected tools**

> *"Use @Campaign Ops Environment to prepare @Nordstrom Holiday Campaign Page for launch. Confirm the AEM page is updated, the Marketo email references the right assets, and the ticket workflow is ready for approval."*

Multi-system work in one natural language instruction.

***

### Skills

Mentions let users tell Grady which playbook, capability, or workflow mode to apply.

**Use a skill as the playbook**

> *"Use @AEM Page Editing Skill on the work from @Product Launch Task."*

Tell Grady exactly which workflow or capability should guide the task.

**Combine a skill with prior task context**

> *"Use @AEM Page Editing Skill and reference @Anniversary Sale Page Task to build a new Kids campaign page with the same structure."*

The skill tells Grady how to operate; the task tells Grady what pattern to follow.

**Run a QA skill on demand**

> *"Run @Launch QA Skill on @Nordstrom Holiday Campaign Page and summarize anything that needs to be fixed before publishing."*

Repeatable review workflows become explicit, reusable one-line actions.

***

## Where Mentions Work

| Surface              | Supported                                     |
| -------------------- | --------------------------------------------- |
| Chat composer        | Yes                                           |
| Task / ticket editor | Yes                                           |
| Artifact comments    | Yes (including dark-mode styling)             |
| Skills               | Yes                                           |
| Plain text fields    | No — mention pills require a rich text editor |

***

## Configuration

### Enabling mentions

1. Contact your Gradial team to enable the `global-mentions-picker` feature flag for your organization.
2. The picker activates immediately across all supported surfaces — no per-surface configuration needed.

### Permissions

Available to all Gradial roles with organization access. No additional role restrictions apply.

***

## Limitations

* **Artifact mentions not yet supported** — the ability to @ an artifact directly in the picker ships in a future release.
* **External ticket mentions not yet supported** — Jira, Asana, Workfront, and Wrike mentions are later scope.
* **No mention dates in V1** — @today / @tomorrow style date mentions are designed but not yet shipped.
* **No backlinks or mention analytics** — a backlink graph and mention history are on the roadmap.
