> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gradial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Small Content Updates in Gradial

> Use Gradial's AI agents for small content updates — copy changes, hyperlinks, and styling adjustments without manual CMS editing.

### What Qualifies as a Small Content Update?

| Update Type             | Examples                                       |
| :---------------------- | :--------------------------------------------- |
| Copy changes            | Headlines, paragraph text, CTA button text     |
| Hyperlink updates       | Changing link destinations or link text        |
| Styling adjustments     | Modifying styles defined within AEM components |
| Screenshot-guided edits | Using annotated screenshots to direct changes  |

***

## Fast Lane: Ticketing Integrations

### The Business User Advantage

Small content updates are ideal candidates for **ticketing system integrations**, giving business users a streamlined path to request and execute simple changes without leaving their system of record.

### How It Works

1. **Create a ticket** in your existing system (e.g., Jira, ServiceNow, Workfront)
2. **Assign the ticket directly to Gradial** using the integration
3. Gradial **automatically interprets the request** and generates the update
4. The change flows through **standard review and approval workflows**
5. Once approved, the update is **applied to the CMS**

### Why This Matters

| Benefit                 | Description                                                           |
| :---------------------- | :-------------------------------------------------------------------- |
| **Reduced handoffs**    | No need to context-switch between systems or re-enter request details |
| **Faster turnaround**   | Simple updates bypass lengthy creative queues                         |
| **Consistent tracking** | All requests remain visible in your system of record                  |
| **Governed execution**  | Updates still pass through QA, review, and approval before publishing |

### Best Fit for Ticketing Workflows

* Routine copy corrections (typos, outdated dates, legal disclaimers)
* Link updates and fixes
* High-volume, repetitive changes across multiple pages
* Time-sensitive updates that can't wait for a full content cycle

### Integration Requirements

Work with your Gradial administrator to configure:

* Ticket assignment rules (which ticket types route to Gradial)
* Field mappings (how ticket details translate to update instructions)
* Approval workflows (who reviews before CMS application)

***

## General Workflow

All small content updates follow the same core workflow:

1. **Start a content update task** in Gradial
2. **Select the page and component** to modify
3. **Provide update instructions**
4. **Generate revised content**
5. **Review and refine** the proposed changes
6. **Run QA and validation checks**
7. **Apply the update** in the CMS

***

## Update Type: Copy Changes

### Purpose

Modify on-page text content—such as headlines, body copy, or CTA text—while preserving governance, review, and CMS versioning.

### Step-by-Step Walkthrough

#### 1. Start a Content Update Task

* Create a new task in Gradial
* Select **Update Existing Content** as the task type

**Outcome:** Gradial understands this is an edit, not new content creation.

#### 2. Select the Page and Component

* Identify the target page where the update is needed
* Select the specific component (headline, paragraph, CTA, etc.)

**Outcome:** Gradial scopes the change precisely, avoiding unintended edits elsewhere on the page.

#### 3. Provide Update Instructions

Provide guidance for the update, such as:

* Revised copy
* Directional feedback (tone, clarity, compliance-driven changes)
* References to approved language or source material

**Outcome:** Gradial has clear instructions for how the content should change.

#### 4. Generate the Revised Content

Gradial proposes an updated version based on your instructions while maintaining alignment with:

* Existing page structure
* Component field constraints
* Brand and content rules

**Outcome:** A draft update is generated without manual CMS editing.

#### 5. Review and Refinement

* Review the proposed update directly in Gradial
* Make adjustments before anything is applied to the CMS

**Outcome:** Human review ensures the update is accurate, intentional, and approved.

#### 6. QA and Validation

Gradial runs automated checks, which may include:

* Required field validation
* Accessibility considerations (e.g., heading structure)
* Content formatting and length constraints

**Outcome:** Errors or issues are caught early, reducing rework.

#### 7. Apply the Update in the CMS

Once approved, apply the change:

* **Via a Launch:** Creates a safe, isolated branch of the page
* **Via direct authoring:** Depending on workspace rules

**Outcome:** The updated content is ready for final review and publication.

***

## Update Type: Screenshot-Guided Edits

### Purpose

Use an annotated screenshot to visually communicate what needs to change, reducing ambiguity in update instructions.

### How It Works

1. **Capture a screenshot** of the page or component
2. **Annotate the image** to highlight the specific area and describe the change
3. **Upload the screenshot** when creating your update task
4. Gradial interprets the visual context alongside any written instructions

### Best Practices

* Circle or highlight the exact element to change
* Add text callouts describing the desired update
* Include both the screenshot and written instructions for clarity

***

## Update Type: Hyperlink Updates

### Purpose

Change link destinations or link text without editing the CMS directly.

### Common Scenarios

* Updating a URL that has changed
* Fixing broken links
* Changing link text for clarity or compliance
* Redirecting CTAs to new landing pages

### Instructions to Provide

* The current link text and/or URL
* The new link text and/or URL
* Any context (e.g., "This link should now point to the 2024 annual report")

***

## Update Type: Styling Adjustments

### Purpose

Modify component-level styling options that are exposed in the AEM authoring interface.

### Scope

This applies only to styles defined within the AEM component configuration, such as:

* Color variants
* Layout options
* Size or spacing presets
* Theme selections

### Note

Styling changes outside of component-defined options require development work and are not covered by this workflow.

***

## Key Takeaways

* Updates are **scoped to a specific component**, not the entire page
* **Manual CMS editing is avoided**
* **Human-in-the-loop governance** is preserved throughout
* **Versioning, review, and rollback** capabilities remain unchanged

***

## When to Use Small Content Updates

* Frequent copy tweaks (headlines, CTAs, descriptions)
* Compliance- or legal-driven wording changes
* High-volume updates across similar pages
* Situations where speed matters but control is required
* Link maintenance and updates
* Minor styling adjustments within component options