Skip to main content
February 2026

Chats

Image
Not every interaction with Gradial needs to be a task. Chats give you a fast, conversational way to get answers, explore ideas, and stay informed, powered by full access to your Gradial documentation and the live web.Ask about platform capabilities, get up-to-date guidance on your content strategy, or surface findings from your published pages, all in a single conversation thread. When you’re ready to act, the chat agent can create tasks on your behalf and route them to the right workspace and environment automatically.Chat capabilities:
  • Ask questions about Gradial features, best practices, and your existing content
  • Get answers grounded in your documentation and real-time web research
  • Create new tasks directly from chat. The agent routes them to the correct workspace and environment.
  • Find and resume past conversations in the Chats tab in the sidebar
GEO analysis, journey analysis, and live site performance reporting will soon be available directly within chat.Type into the home screen or press Cmd+J from anywhere to start a conversation.

Google Analytics Integration

Connect your Google Analytics 4 properties directly to Gradial. Once linked, your AI agents can query traffic, engagement, and conversion data on demand — no manual exports or dashboards required.What you can do:
  • Pull metrics like active users, bounce rate, session duration, and conversion rate across any date range
  • Break data down by dimensions such as traffic source, device, country, or page path
  • Let agents reference real performance data when making content recommendations
Setup: Add your GA4 service account key in Settings → Integrations. A guided setup walks you through enabling API access, creating a service account, and granting read permissions.

External Web Search Across All Gradial Agents

We’ve added built‑in external web search to Gradial so every agent can pull in fresh, relevant context without leaving your workflow. This means you can ask open‑ended questions, validate claims, and ground your content in current sources directly inside chat.
Sitesearch

External Web Search is now available across all Gradial agents, including Sitecore, AEM, Thread Orchestrator, and Batch mode, with a clear in‑chat “search in progress” state and a clean list of results for quick review.

What This Enables

  • Get fast answers to exploratory questions backed by real web results
  • Validate facts and references before drafting content
  • Discover competitor positioning, market trends, and benchmarks in minutes
  • Bring credible external context into AEM and Sitecore workflows
  • Stay in flow: research and execution now happen in the same place

Example Prompts

  • “Find the latest enterprise CX benchmarks and summarize the top three trends.”
  • “Research competitor messaging on AI-assisted content tools and draft a comparison outline.”
  • “Look up current best practices for AEM asset tagging and suggest a checklist.”
  • “Search for recent product launch messaging in our category and propose 3 angles.”

Design System Collections

Design systems in Gradial are powerful to create consistent content. But as they grow, finding and reusing the right patterns can become harder. That’s why we’re introducing Collections.
Displays the Collections tab in Design Systems
Collections let you organize patterns into meaningful, focused groups based on how you actually work, while your design system continues to house all patterns in one place.Think of it like this:
  • Design System → your complete pattern library
  • Collections → flexible, purpose-built subsets of that library
Patterns can live in multiple Collections, so you can organize them without being locked into a single structure.With Collections, you can group patterns around real use cases such as:
  • Blog pages
  • Marketing campaigns
  • Product flows
This makes it easy to quickly find exactly what you need for a specific task, instead of browsing the entire system.

Where to Find Collections

Collections live directly inside your design system.You’ll see them on your Design System page in a dedicated Collections tab, making it easy to browse and manage all your curated sets in one place.To get started, click Create Collection to open a modal where you can build a new Collection. Every Collection you create will appear in this tab.
Create Collection
You can also update existing Collections anytime using Manage Settings, where you can:
  • Add, remove, or update patterns in a Collection
  • Edit tags and metadata
  • Refine Collections as your work evolves
Because Collections are reusable, you can apply the same curated sets across different tasks or workspaces, reducing duplication and keeping your work consistent as you scale.

Manage Design Systems & Collections Per Workspace

Gradial design systems help teams create consistent, reusable content at scale. But as organizations grow, not every workspace needs access to every pattern library.That’s why we’re introducing workspace-level scoping for design systems and collections.Now, teams can control exactly which design systems, and which collections within them, are available for each workspace.
Manage Design Systems & Collections Per Workspace

Workspace Settings → Design Systems Tab

A new Design Systems tab is now available in Workspace Settings.From here, you can:
  • Associate one or more design systems with a workspace
  • Scope access further by selecting specific Collections within a design system
  • Quickly jump into details with View Patterns
This makes it easy to ensure each workspace stays focused on the patterns that matter most.

Smart Filtering Based on Your AEM Environment

Gradial automatically ensures that only relevant design systems appear for selection.Design systems are filtered based on your workspace’s AEM integration URL, so you’ll only see systems that contain patterns ingested from the same AEM instance.That means:
  • No clutter from unrelated environments
  • No accidental cross-instance confusion
  • Only the design systems that apply to your workspace
With workspace-level design system and collection scoping, Gradial makes it easier to manage patterns at scale, so every team has the right building blocks, in the right workspace, at the right time.

Pattern Inheritance for Child Tasks

When working with batches, campaigns, or folders, customers often need the same patterns applied across all child tasks. Previously, pattern selections had to be configured individually for each task — a tedious process that didn’t scale.To solve this, we’re rolling out Pattern Inheritance: pattern selections now automatically flow from parent to child tasks.
Pattern Inheritance for Child Tasks

How It Works

When you select patterns on a parent task (batch, campaign, folder, or migration), those patterns are automatically inherited by any child tasks created under it.
  • Select patterns once at the parent level
  • All new child tasks inherit those selections automatically
  • No manual configuration needed for individual tasks
This works whether children are created:
  • Manually through the UI
  • Via Excel/CSV uploads
  • By the agent during task execution

Inheritance Is a Snapshot

Pattern inheritance captures the parent’s selections at the moment each child is created:
  • Children get the parent’s current pattern selections when created
  • Existing children keep their selections (inheritance won’t override)
  • You can still customize individual child tasks after creation
This means you can safely update the parent’s patterns without affecting children that were already created.

Pattern Selections Persist Across Sessions

As part of this update, pattern selections are now saved to task history. When you return to a task:
  • Your previous pattern selections are automatically restored
  • The sidebar shows which patterns were selected
  • No need to remember or re-select patterns each time

Benefits

  • Set once, apply everywhere — Configure patterns at the parent level and let inheritance do the work
  • Faster batch setup — No more selecting patterns for each individual task
  • Consistent output — Ensure all child tasks use the same patterns for uniform results
  • Flexible overrides — Still customize individual tasks when needed

Draft Patterns

As design systems grow across the organization, users need the flexibility to control which patterns are available to the authoring agent. Whether it’s hiding work-in-progress patterns or temporarily removing patterns that need refinement, teams need a simple way to manage pattern visibility.To solve this, we’re rolling out Draft Patterns: a way to control which patterns the authoring agent can use.
Draft Patterns in a Design System

Patterns Are Now “Released” by Default

When new patterns are added to a design system, they’re immediately available for the authoring agent to use. No extra steps required — patterns work out of the box.This means faster onboarding and less friction when expanding a design system.

New “Draft” Status for Patterns

The pattern detail panel now includes a Status dropdown, which shows whether a pattern is:
  • Released — actively available to the authoring agent when running tasks
  • Draft — stored in the system but hidden from the authoring agent
This gives teams full control over what the agent can access.When a pattern is set to Draft:
  • It remains fully visible and editable in the Design System admin
  • It shows a clear “Draft” badge in the patterns list
  • It will not appear in the authoring agent’s pattern registry
  • The agent cannot use it when generating content
This is perfect for:
  • Work-in-progress patterns that aren’t ready for production
  • Patterns that need refinement before being used
  • Temporarily hiding patterns without deleting them

How to Change Pattern Status

  1. Navigate to Design Systems in the admin
  2. Select the design system and open the Patterns list
  3. Click on any pattern to open its detail panel
  4. Use the Status dropdown to toggle between “Released” and “Draft”
Changes take effect immediately.

Benefits

  • Faster onboarding — New patterns work immediately without manual activation
  • Quality control — Keep work-in-progress patterns hidden until they’re ready
  • Flexibility — Easily show or hide patterns as customer needs evolve
  • Non-destructive — No need to delete patterns; just set them to Draft and re-enable later
January 2026

Configure multiple identity providers for a single organization

Gradial now supports multiple SSO configurations for a single organization—useful for organizations spanning multiple geographies with separate identity providers, or when a managed service provider is supporting your implementation.To add additional SSO connections, repeat the setup steps for each identity provider in Settings → Integrations → Single Sign-On.
See our SSO documentation for setup instructions.

Updated Ticket UI

We’ve redesigned the ticket interface to improve clarity when working with tasks.Properties Above Task RequestTask properties (status, priority, approver, workspace, and actions) now appear prominently above the task request section. This layout gives you immediate context about the ticket’s state without clicking. Long ticket requests will also appear inline without the need to scroll through a container.
Ticket properties displayed above task request
Centralized Artifacts DrawerArtifacts now have a dedicated drawer that lets you browse and switch between all edited and viewed artifacts in one place. Click any artifact to preview it directly, or use the “All Artifacts” view to see everything at a glance.
Artifacts drawer showing edited and viewed artifacts