Release Notes
Updates and improvements to the Gradial platform
August 2025
August Release (Early Access Available August 15)
Our August release introduces improvements to user experience, agent collaboration, self-service onboarding, and content automation. This release is designed to support high-scale teams with better visibility, coordination, and control. Key enhancements include a multiplayer interface for real-time editing, agent collaboration via Gradial Canvas, an enhanced QA Agent & Rules Engine (formerly Brand Manager), flexible batch processing through Excel uploads, and new bidirectional ticketing features.User Experience
- Gradial Canvas: A new visual workspace for agents and humans to collaborate on tickets using chat, comments, and live preview. Enables true multiplayer editing and change requests in context.
- Real-Time Multiplayer: See collaborators typing or editing in the same ticket threads, live. Prevents conflicts and streamlines team coordination.
- Activity Feed (AEM only): Displays agent and human activity since the user’s last session, along with workspace-level insights such as throughput and blocked tickets.
Agents & Automation
- QA Agent & Rules Engine: A major evolution of the Brand Manager, this feature lets you upload custom QA and authoring guidelines for Gradial agents to validate against. Offers both flexible freeform guidance and structured rule-based enforcement to support your review and compliance process.
- Excel for Content Updates: Submit batch content requests using structured spreadsheets—each row can represent a different ticket type. Ideal for metadata updates, page edits, and copy changes sourced from Excel or copy docs.
Ticketing Enhancements
- Comment-Level Communication: Gradial now listens for human feedback directly in ticket comments and can respond or take action based on what’s written. Enables a more natural collaboration flow without switching tools.
- “Assign to Reporter” Support: Agents can now hand tickets back to the original requester via standard Jira/Wrike/Workfront assignment conventions, ensuring clean transitions during review and approval.
Self-Service
- New Onboarding Flow: Connect your CMS and ticketing system, set up workflows, and invite users—all through a guided self-service experience.
- AEM Pattern Ingestion (Beta): Ingest reusable AEM patterns to speed up new page creation and reduce setup time for new environments.
Access and Availability
Early access for existing customers begins August 15, 2025. The new version will be generally available to all customers on September 30, 2025.If you’re interested in moving to the new version earlier or participating in joint testing and validation, please contact your Customer Solutions Manager to coordinate onboarding and cutover planning.July 2025
Management Console
We’ve introduced a new Management Console to give organization and team administrators more control over users, environments, and access policies across Gradial.With this new interface, admins can:- Manage one or multiple Organizations, including billing and usage
- Set up and edit Teams, each with its own Environments and API credentials
- Assign Admin Roles at both the organization and team level
- Create and manage Environments (e.g., staging, production) with isolated access controls
- Add or remove Users, and control their permissions by role and scope
June 2025
Content Updates AI Agent Improvements
The Content Updates AI Agent has been updated to provide more accurate and reliable support for content management workflows. This release (now available for early access customers only) introduces the following improvements:- Improved accuracy
The agent now uses richer and more consistent context, resulting in higher precision across a wider range of content updates. - Smarter error handling
It can better detect and respond to inconsistencies or unexpected patterns in source content. - Clarification seeking
When task instructions are ambiguous, the agent now asks for clarification rather than making assumptions. - Improved visibility
This release introduces more granular, real-time updates that help you understand what the agent is doing at each step. Expect continued improvements as we invest further in transparency.
Enhancements & Improvements
Brand Manager is Now Self-Serve (for Admins)
You can now manage brand guidelines directly in Gradial—no support required.Upload Brand Guidelines
Import existing brand documentation using PDF or CSV files. Gradial will automatically extract rules and organize them into structured, editable guidelines.- Upload PDF or CSV files
- Supports tone, compliance, and language rules
- Extracted rules are ready for editing and QA
Edit Guidelines in Real Time
Once uploaded, you can modify brand rules directly in the interface.- Add or remove rules
- Edit examples of compliant and non-compliant language
- Save changes instantly
April 2025
New Features
Update Many Sites at Once with Batch Page Updates
Take full advantage of Gradial’s batching power with Batch Content Updates. This feature lets you apply the same content edit across a large batch of pages at once. Simply group your target pages into a batch within a project, describe the edit you want, and Gradial will handle the rest—saving time and ensuring consistency at scale.Edit Pages Effortlessly with Gradial Studio Agent Editor
Leverage the power of agents to make edits to your studio page in plain English. Simply describe the change you want—whether a large page refactor or a small copy update—and Gradial’s agents work through each step for you and ship the update in seconds.March 2025
New Features
Start Tasks from Your Homepage with AI Assistant
You can now start your tasks by interacting directly with the AI Assistant from your homepage. Simply describe the task you’d like to create, and the AI Assistant will handle the rest, making task initiation quick and effortless.
AI Assistant Chat for Iterating on Content Updates
Introducing Gradial’s AI Assistant Chat—a powerful tool designed specifically for iterating on updates within page update tasks. Easily refine your website content by chatting your requests directly within the page update task interface. You can also quickly revert previous edits by simply asking the AI assistant.
Create Batches within Projects
Streamline your workflow with Gradial’s new batch creation capability. You can now easily create and execute multiple tasks simultaneously within your projects, saving you significant time and enhancing productivity.
Enhancements & Improvements
- Content Update Accuracy & Speed: Improvements to Gradial’s underlying AI models now result in faster, more precise content updates. Improvements include:
- Better accuracy on component swap and insert requests.
- More reliable parsing of copy docs as page update inputs.
- Project Throughput Graph: A new graph on the project homepage gives you real-time visibility into task completion trends and throughput, helping you monitor progress at a glance.
- Work Log Interpretability: Gradial now logs its interpretation of each request in the work log to improve transparency and catch misunderstandings early.
- Reset Ticket Functionality: Use the new reset button to wipe prior work and launches from a ticket and start fresh when needed.
- Batch Updates from CSV: Upload a CSV to create batch content updates and apply the same request across many pages with ease.
- Multi-page Content Tickets: It’s now easier to add multiple pages to a single content update task for more efficient multi-page workflows.
- Resizable Preview Pane: The content update preview pane is now resizable for better editing visibility and control.