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Documentation Index

Fetch the complete documentation index at: https://docs.gradial.com/llms.txt

Use this file to discover all available pages before exploring further.

What you can do:
  • Ingest Asana tasks into Gradial with full metadata
  • Filter by project, section, assignee, or tag
  • Trigger Gradial execution when tasks match your criteria
  • Write results — previews, links, comments — back to the Asana task

Prerequisites

Create a dedicated Gradial service account in Asana

Gradial requires a dedicated Asana user account — do not use a personal or shared account. This service account is what Gradial authenticates as when syncing tasks and posting results back to Asana.
  1. Create a new Asana user with an email address dedicated to the integration (e.g., [email protected])
  2. Add the service account as a member of every Asana project you plan to sync into Gradial
  3. Ensure the account has sufficient permissions to read tasks and post comments in those projects
The PAT you generate must come from this dedicated service account, not a personal user. Actions Gradial takes in Asana — such as posting comments — will appear as this account.
Required permissions for the service account:
ScopePermissions required
ProjectsMember access to all target projects
TasksRead / Write across all task types
CommentsRead / Write
AttachmentsRead / Write

Connect Asana to Gradial

Once the service account is set up, generate a PAT for it and connect to Gradial.

Step 1 — Generate a Personal Access Token

  1. Log in to Asana as the service account
  2. Go to the Asana Developer Console at app.asana.com/0/my-apps
  3. Click Create new token, give it a descriptive name (e.g., “Gradial Integration”), and confirm
  4. Copy the token immediately — it will not be shown again
Treat your PAT like a password. If it is ever compromised, revoke it from app.asana.com/0/my-apps and generate a new one.

Step 2 — Add the integration in Gradial

Go to Integrations in the Gradial sidebar, find Asana under Ticket System Integrations, and click Connect.
  1. Enter an Integration Name to identify this connection (e.g., “Marketing Asana”)
  2. Paste the token you generated into Personal Access Token
  3. Click Validate Connection
Once saved, credentials are stored securely and cannot be viewed again. To update the token, delete the integration and create a new one.

Configure routes

Once connected, click Add Route to define which Asana tasks Gradial ingests and where they go in Gradial. Each route has two parts: an Asana Filter that controls which tasks are fetched, and a Gradial Destination that controls where they land.

Asana Filter

Routes use GIDs — Asana’s internal numeric identifiers — not names. You can find GIDs in the URL when viewing a project, section, or workspace in Asana (e.g., app.asana.com/0/{workspace_gid}/{project_gid}).
FieldRequiredDescription
Project GIDsOptionalComma-separated list of Asana project GIDs to fetch tasks from
Section GIDsOptionalComma-separated list of section GIDs to narrow to a specific board column or list section
Workspace GIDRequired when using Assignee GIDThe GID of your Asana workspace
Assignee GIDRequired when using Workspace GIDFetch only tasks assigned to a specific user (e.g., the Gradial service account)
Use Project GIDs to pull from one or more specific projects. Use Workspace GID + Assignee GID together to pull all tasks assigned to the Gradial service account across your workspace — regardless of project.
Use Test Query to preview which tasks the current filter will return before saving.

Gradial Destination

FieldDescription
ProjectThe Gradial project where ingested tasks will appear as threads
EnvironmentThe Gradial environment to execute tasks in

How task execution works

Once a route is configured, Gradial polls Asana for matching tasks and processes them automatically:
  1. A task matching a route’s filter criteria is discovered in Asana
  2. Gradial ingests the task as a thread, including title, description, and attachments
  3. The AI agent executes the requested work
  4. Results — previews, links, and comments — are written back to the original Asana task
  5. Gradial continues to monitor the task for updates or @gradial mentions that trigger follow-up actions

Troubleshooting

IssueLikely causeFix
No tasks syncingService account missing project accessConfirm the account is a member of all target projects
Authentication failsInvalid or expired tokenRegenerate the PAT at app.asana.com/0/my-apps
Test Query returns no resultsGID incorrect or filter too narrowDouble-check GIDs from the Asana URL; try a Project GID-only filter first
Tasks stuck pendingInsufficient task permissionsEnsure the service account has write access to all target tasks
Wrong tasks ingestedFilters too broadAdd Section GIDs or an Assignee GID to narrow the route
Contact your Gradial Product Specialist or email [email protected] if issues persist.