- Ingest Workfront tasks into Gradial with full context
- Filter tasks by project, program, portfolio, status, or custom fields
- Trigger Gradial execution when tasks match your criteria
- Write results — previews, links, comments, status updates — back to the Workfront task
Prerequisites
Service account requirements:- A dedicated Workfront integration account — not a personal user
- Created and managed by a Workfront system admin
- Must have visibility into all tasks and projects you intend to sync
Permissions are granted through Workfront Access Levels, project- or portfolio-level sharing, or object-level permissions. See Adobe’s documentation on Access Levels and Permissions for configuration guidance.
Authentication-specific requirements:
Authentication options
Connect Workfront to Gradial
Go to Integrations in the Gradial sidebar, select Adobe Workfront, and click Add Integration. Then follow the steps for your authentication method.Option A — API Key
- Enter your Workfront Base URL (e.g.,
https://your-company.my.workfront.com) - Enter the service account email
- Paste your API Key
- Click Validate Connection
Once saved, credentials are stored securely and cannot be viewed. To update credentials, create a new integration.
Option B — OAuth 2.0 JWT (Server-to-Server)
- Select OAuth 2.0 JWT (Server-to-Server) as your authentication type
- Enter your Client ID and Client Secret
- Enter the Customer ID and User ID (service account)
- Paste the Private Key (PEM)
- Enter your Workfront Base URL
- Click Validate Connection
Configure routes
Once connected, create routes to define which Workfront tasks sync into which Gradial workspaces. Workfront supports filtering by portfolio, program, project, status, and custom fields. Configure Routes →Troubleshooting
Contact your Gradial Product Specialist or email [email protected] if issues persist.