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Gradial connects with Content Hub via its published REST APIs to enable AI marketing workflows such as uploading new assets, creating Content Items, and managing Campaigns within Content Hub. To enable this integration, Gradial requires a dedicated Content Hub user account with API access. You can either create a new user account or configure an existing one.

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Create a new Content Hub integration

1

Create or configure a Content Hub user

Open the Content Hub Admin Console, typically located at:https://{your-hostname}/{your-locale}/adminFrom the Users page, select New User to add an account with access to the necessary modules.CH Onboard Create New User Account Pn
2

Grant API access

Enable the user account to interact with the Content Hub APIs by making it an API User:
  • In the Users dashboard, click the key shield icon on the right-hand side.
  • In the modal that appears, select New Token.
You do not need to copy this token — once the account is designated as an API User, Gradial Agents will be able to generate new tokens automatically.CH Onboard Createan API Token PnIf you are updating an existing account that already has API access, a modal will indicate the current API User status. No further action is required.CH Onboard Confirm API Token Pn
3

Configure permissions and password

Ensure that the user account has a configured password and the correct permissions:
  • Click the information icon on the right-hand side of the Users dashboard.
  • Under the User Groups tab, verify the account’s permissions for creating, reading, updating, and deleting entities. Typically, the Superusers Group and Policy encompass these permissions.
  • In the Details tab, assign a valid email address to the account. This step is required to configure a password. CH Onboard Info Icon Pn CH Onboard Ensure Sufficient Permissions Pn
Until the email is verified and a password is created, you will see an “Email Not Verified” tag on the user account. If you encounter difficulty setting a password, ensure it contains both letters and numbers.CH Onboard Email Verification PnWhen setup is complete, the user account will display a single “API User” tag:CH Onboard Final Check Pn
4

Connect Content Hub to Gradial

In Gradial:
  1. Sign in and navigate to Settings → Integrations.
  2. Enter the hostname of your Content Hub environment along with the Username and Password of the configured Content Hub user account.
  3. Click Validate Connection to confirm permissions and ensure Gradial can authenticate.
  4. Once verified, select Create Connection to complete the integration.
You can now connect your Content Hub integration to environments and projects within Gradial.CH Onboard Connection Creation Pn