What Notifications Enable
In-app notification inbox
A dedicated sidebar tab alongside Home and Chats. Mark notifications read or unread, archive them, and scroll through your history. Sort and filter preferences are saved per user across sessions.
Real-time banners
See live in-app banners for events with Banner selected, without refreshing the page.
Email notifications
Receive enabled updates by email, with a direct link back to the source.
Desktop notifications
Receive browser/OS notifications while a Gradial tab is open but hidden or unfocused. Click a notification to focus Gradial and open the task or mention source.
Per-event channel control
Combine Banner, Email, and Desktop for five task events plus Mentions. Organization admins and owners set defaults; members can override their own preferences.
Task subscribers
Assignees and approvers are subscribed automatically. Add other subscribers from the task header to keep them informed.
How It Works
Settings cover five task events — Created, Started, Ready for review, Needs attention, and Unblocked — plus Mentions. Task status notifications go to subscribers; mentions notify the people mentioned who have access to the source. Gradial creates an inbox item for eligible updates and delivers through the channels selected for that event. Even a Desktop-only selection creates an inbox item. Selecting Desktop does not subscribe you to every task or change what you can access. Desktop delivery requires browser permission on the current device and a Gradial tab that remains open but is hidden or unfocused. Desktop notifications are suppressed when that tab is visible and focused. You can select both Banner and Desktop; a Desktop delivery failure does not disable other selected channels.Channel Types
Banner, Email, and Desktop can be combined. A personal override replaces the organization’s channels for that event; it does not add to them.
Common Use Cases
Approver pulled in at the right moment. A task reaches Ready for review. The approver, automatically subscribed, receives the update through their selected channels and opens the task to review it. Author unblocked. A task waiting on a dependency becomes Unblocked. The assignee sees it in their inbox and picks the work back up. Stay informed while working elsewhere. Keep Gradial open in another tab and enable Desktop for Needs attention and Mentions to catch eligible updates while working outside Gradial.Configuration
Open Settings → Notifications. The table has Event, Personal, and Org defaults columns.Personal preferences
In Personal, choose channels for each event. Select Org default to inherit again, or None to silence the event. Your saved preferences apply across devices within the same organization and account; browser permission is separate on each browser/device.Enable Desktop on this device
- Open Settings → Notifications and select Desktop in Personal for the desired events, keeping any other channels you want.
- Allow notifications when your browser prompts you. If the permission alert appears, select Enable on this device. This also applies when you inherit Desktop from Org defaults.
- Keep a Gradial tab open, then switch to another tab or app. Eligible new updates can now appear as desktop notifications.
General availability does not enable Desktop or grant browser permission automatically. Each person must allow notifications in each browser/device they use; an admin cannot grant browser permission for the team.
Disable Desktop
- Open Settings → Notifications and edit the event in Personal.
- Remove Desktop, leaving Banner or Email selected if you still want them. If you were inheriting Desktop, choose the channels you want as a personal override.
Organization defaults and permissions
Organization admins and owners can edit Org defaults for each event. Members can view those defaults and change their own Personal preferences. Defaults apply until a person sets an override for that event. By default, Banner is on and Email and Desktop are off for every event, unless your organization has changed its defaults.Troubleshooting Desktop Notifications
Return to Settings → Notifications after changing browser permissions to refresh the permission guidance.
Limitations
- Keep Gradial open. Desktop is not background web push. It does not deliver after all Gradial tabs or the browser are closed.
- Desktop browsers only. Mobile browsers, including Android, are unsupported by this feature.
- Five task events plus Mentions. You can choose channels per event, but cannot define custom events or trigger conditions.
- No SMS, mobile push, or webhook channel. Task notifications are not delivered to Slack. Teams that start work from Slack receive progress and completion updates in that Slack thread through the Slack integration.